Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the services offered by SWW TECHNOLOGIES (“we,” “our,” or “us”). By accessing or using our website, APIs, or platform, you agree to be bound by these Terms.


1. Acceptance of Terms

By accessing or using any part of the SWW TECHNOLOGIES platform—whether by submitting a transaction, using our API, registering as a merchant, or simply browsing our website—you acknowledge that you have read, understood, and agree to comply with these Terms. If you do not agree, you must not use our services.


2. Definitions

  • Platform: The digital infrastructure, APIs, and tools operated by SWW TECHNOLOGIES for providing payment gateway and related services.

  • User: Any individual or entity using the SWW TECHNOLOGIES platform, including both customers and merchants.

  • Merchant: A registered business or individual using our platform and APIs to process transactions.

  • Customer: An end user who interacts with a merchant and whose transactions are processed via SWW TECHNOLOGIES.

  • Services: All offerings provided by SWW TECHNOLOGIES, including API access, payment processing, and merchant dashboards.


3. User Responsibilities

  • Provide accurate, complete, and up-to-date information during registration and throughout use of our services.

  • Do not use our platform for unlawful, fraudulent, or abusive purposes.

  • Merchants must comply with all applicable laws, regulations, and payment processing guidelines.


4. Platform Responsibilities

  • We will make reasonable efforts to maintain service uptime, performance, and security.

  • We will facilitate transaction routing, status updates, and refund processes in accordance with our policies.


5. Limitation of Liability

To the fullest extent allowed by law, SWW TECHNOLOGIES shall not be held responsible for:

  • Merchant service or delivery failures;

  • Failures by third-party providers (e.g., banks, digital wallets);

  • Any indirect, incidental, punitive, or consequential damages.

Our liability is limited to the lesser of the transaction amount in dispute or PKR 10,000.


6. Termination of Access

We may suspend or terminate access to our services at any time, with or without prior notice, for reasons including but not limited to violations of these Terms.


7. Force Majeure

We are not liable for service delays or failures caused by events beyond our reasonable control, including natural disasters, internet disruptions, cyberattacks, or governmental actions.


8. Governing Law

These Terms are governed by the laws of Pakistan. Any disputes will be subject to the exclusive jurisdiction of the courts in Lahore, Pakistan.


9. Amendments

We may revise these Terms from time to time. Updates will be communicated through our website or via email. Continued use of our services after updates constitutes acceptance of the new Terms.


Contact Us
📧 Email: support@swwtechnologies.com
🌐 Website: https://swwtechnologies.com

Effective Date: 09-10-2024