Welcome to SWW Technologies (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the confidentiality, integrity, and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our platform, products, or services.
This policy applies to personal information collected directly by SWW Technologies from sub-merchants and, in certain cases, from their customers through our API services. It does not apply to data collected independently by sub-merchants, for which they are solely responsible.
We only collect minimal personal data necessary for technical and operational purposes, including:
Customer Name
Customer Phone Number
Note: Sub-merchants may collect additional information (e.g., CNIC, email address, postal address, transaction history). SWW Technologies does not collect, store, or process such additional data. Customers should refer to the relevant sub-merchant’s privacy policy for details on their data handling practices.
We collect and use this limited data solely to:
Operate and maintain our API-based services for sub-merchants
Ensure secure and uninterrupted transactional processes
Communicate with sub-merchants regarding API performance, incidents, or potential misuse
We do not use customer data for marketing, profiling, or resale purposes.
We never sell, lease, or trade personal data. However, we may disclose limited information (name and phone number) in the following situations:
Legal Requirements: To comply with applicable laws, regulations, court orders, or lawful government requests.
Service Providers: To trusted third-party infrastructure or cybersecurity partners under strict confidentiality obligations.
Compliance and Security: When necessary to protect our systems or meet legal compliance obligations.
Sub-merchants are expected to ensure the lawful and secure handling of their customer data, in line with relevant data protection laws.
We use industry-standard and regulatory-compliant measures to protect personal information, including:
End-to-end encryption for API communications
Role-based access controls and authentication protocols
Secure storage systems
Routine security audits and infrastructure hardening
While we take every reasonable step to safeguard data, users acknowledge that no internet transmission is 100% secure.
Individuals whose data (name and phone number) is collected by SWW Technologies may request:
Access to their stored data
Correction of inaccurate data
Deletion of their data, subject to legal retention requirements
To exercise these rights, contact us using the details provided below. For data collected directly by sub-merchants, please contact the relevant merchant.
Sub-merchants using SWW Technologies APIs and infrastructure must:
Collect and process data in compliance with applicable laws (e.g., PECA 2016, GDPR where relevant)
Maintain their own up-to-date privacy policy
Clearly disclose their data collection and use practices to customers
Implement appropriate security measures to prevent unauthorized access or misuse
We reserve the right to suspend or terminate API access if these obligations are breached.
We retain minimal customer information only for as long as necessary to:
Fulfill the operational purpose for which it was collected
Meet legal, regulatory, or contractual obligations
Detect or investigate fraud or abuse (if applicable)
Once the retention period ends, data is securely deleted or anonymized.
We may update this Privacy Policy from time to time. Any significant changes will be communicated via email or posted on our platform. The “Effective Date” will be updated accordingly. Continued use of our services after such changes constitutes acceptance of the revised policy.
Contact Us
📧 Email: support@swwtechnologies.com
🌐 Website: www.swwtechnologies.com
Effective Date: 09-10-2024
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